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The ability
to successfully navigate workplace conflict in a manner that builds
long-term strategic partnerships is an invaluable business competency.
Personal training in collaborative negotiation supports individuals
seeking to become experts at effectively negotiating workplace conflict.
Training is tailored to meet individual needs by using specific workplace
situations as the basis for skill mastery. With regular coaching,
clients learn to:
- Invite open,
face-to-face communication
- Embrace respectful,
honest and frank discussion
- Become astute
at quickly identifying the "real" issues that create
obstacles
- Better understand
colleagues' wants and interests
- Initiate
a win-win mindset
- Face conflict
with confidence thereby engaging more powerfully in workplace
decisions
- Negotiate
collaborative working agreements that outline how they will work
together toward greater efficiency and productivity
Trainer:
Elaine Rosenblum, Attorney/Mediator
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The
ability to be a third party mediator has far reaching applications
in the corporate environment. One-on-one training in mediator
skills assists corporate executives in becoming facilitators of
conflict resolution. Training is tailored to meet individual needs
by using personal workplace situations as examples for skill and
role mastery. With regular coaching, clients learn to:
- Assist conflicted
parties in building strategic partnerships
- Create non-judgmental
forums to share issues of mutual concern
- Gain the
trust of others through honesty and integrity
- Become an
active listener, a respectful voice and problem solver
- Loop information
back to assure others that they have been heard
- Reframe issues
neutrally in an effort to manage the frustration or anger of others
productively
- Model the
process of generating customized, win-win solutions
- Build agendas
for productive discussion toward conflict resolution
- Activate
key tactics for generating movement beyond the conflict
- Write mediated
agreements that work
Trainer:
Elaine Rosenblum, Attorney/Mediator
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The ability
to maintain fruitful relationships with internal and external business
partners is essential for corporate success. Breakdowns in communication
and ensuing conflict can upset even the most productive business alliances.
In these
instances, mediation is an invaluable tool that empowers even the
most damaged relationship to flourish going forward.
Mediation for
Team Alignment provides neutral, outside mediation and conflict
resolution services that restore conflicted partnerships. Relationships
are rebuilt using principles of collaborative negotiation. During
the process of mediation, the mediator is continually modeling collaborative
bargaining skills that parties or teams learn and incorporate into
their daily, interpersonal relationships. This ensures that positive,
collaborative interaction will certainly outlast the conflict at
hand.
While engaging
in MFA, inter-divisional partners and or teammates join in a process
that enables them to:
- Access a
non-judgmental forum, facilitated by a neutral mediator, to share
mutual concerns
- Meet face-to-face
to communicate openly
- Better understand
one another's wants and interests, regarding various relationship
"hot points"
- Overcome
obstacles
- Refrain from
assigning blame
- Create custom
resolutions acceptable to all parties
- Create negotiated
working agreements through facilitated, frank discussion.
- Maintain
control over vital decisions affecting their work lives
- Generate
an agreement that outlines how the parties will work together
moving forward
Phase I
Diagnostics: Prior to joint discussion, the mediator meets participants
individually to determine objectives and desired outcome.
Phase II
(optional): Formal presentation of diagnostic assessment to all
involved members
Phase III:
Mediation process
FAQ's regarding
MFA:
In what types
of relationships is MFA appropriate?
- To rehabilitate
an at-risk company-client relationship
- To rejuvenate
intra-company team/divisional partnerships in which effective
interaction is essential
- To remedy
discord and reduce stress among valued employees, who must work
together, but find their partnership is not operating effectively
or efficiently
- To improve
dialogue and dynamics between a vendor and vendee or any other
service provider relationship, whether at risk or not
How long
does this process take?
It depends on
the issues at hand and the number of parties involved. MFA can take
as little as two hours or continue as long as participants believe
they are working productively. A typical Phase I-III process requires
2 business days, in terms of committed hours.
Why use an
outside third party?
An outside mediator is a true neutral with no political ties to
any organization or a vested interest in the outcome. This independence
encourages honesty, trust and open discussion among the participants.
Mediator: Elaine
Rosenblum, Esq.
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People often believe there is a 'magic formula' or genetic predisposition to being organized. This is simply untrue. Our Professional Organizer works with individuals and groups to provide simple, practical, easy-to-understand tools that inspire even the most organizationally-challenged to get and stay organized in the areas of paper, time and space management.
We will come to your office or home and work beside you to create systems most appropriate for your particular needs. Results yield workplaces and homes that are free of clutter and clients who have more time, space and energy to focus on priorities.
We can help organize practically anything and specialize in helping clients:
- Customize and implement easy-to-maintain filing systems
- Set up and handle online bill-paying discreetly and confidentially
- Create space where none was thought to exist
- Arrange furniture in a way that blends both form and function
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Stress
management training teaches clients a variety of ways to stay
calm and centered in the face of "stress." Through regular
coaching, clients learn self- hypnosis tools to enhance performance:
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Learn natural tools for focusing and relaxing
- Enhances
ability to do work under stress
Allows
for composure in stressful situations
- Enhances
ability to stay present without unhealthy anxiety
Gain specific
tools to manage emotions- Identify
personal trigger points
Gain
skill in handling the emotions of others
-
-
Gain awareness of healthy boundaries
- Learn to
work successfully with difficult people
Learn to conserve energy and resources around energy zappers
- Learn to
know when to say 'no' and how to do it with grace
-
-
Improve decision-making
abilities
- Learn to
be in touch with body wisdom, what 'feels right'
Learn to gather information and evaluate choices
Learn
envisioning: trying on new choices for the future
Coach: Susan
Spiegel
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Yoga is a
process of self-transformation, helping us to recognize and challenge
our self-limiting beliefs. Yoga addresses all aspects of our being,
physical, mental, emotional and spiritual, bringing about change in
the whole person. Through movement, breath, awareness, guided visualization,
relaxation and meditation we gain strength, flexibility and balance
not only in our bodies but in our lives, leading to a greater sense
of health and well being. Heidi
works one-on-one to co-create a practice to fit individual needs.
Pooling from a wide range of experience and knowledge, she designs
practices that are both safe and challenging.
Heidi has worked
with a variety of conditions including: pregnancy, limited range
of motion, illness, and stress management.
Heidi offers
Phoenix Rising Yoga Therapy sessions - a technique for unlocking
emotional blocks and beliefs held in the body through stretching
and verbal expression.
Group yoga experiences
are also offered.
Private and
group meditation sessions are also available.
Yoga
Coach: Heidi Frieze
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