is unlocking a person's potential to maximize their own performance;
helping them to learn rather than teaching them. Clients say coaching
brings out their best by helping them to focus, break down tasks
and clarify their values."
"The goal of coaching is the goal of good management: to make
the most of an organization's valuable resources."
"Coaching is an ongoing partnership designed to help clients
produce fulfilling results in their personal and professional lives.
Coaches help people improve their performance and enhance the quality
of their lives.
trained to listen, to observe and to customize their approach to
individual client needs. They seek to elicit solutions and strategies
from the client; they believe the client is naturally creative and
resourceful. The coach's job is to provide support to enhance the
skills, resources, and creativity that the client already has."
International Coach Federation
"Coaching is having a dedicated mentor; it's getting knowledgeable
support and encouragement and a new way of looking at things when
you need it."
Focuses and accelerates action path
Addresses key areas
of opportunity for development
individuals to achieve goals
Manchester Survey of 140 companies shows that nine in 10 executives
believes coaching to be worth their time and dollars. The average
return was more than $5 for each $1 spent."
studies show business coaching and executive coaching to be most
effective for achieving sustainable growth, change and development
in the individual, group and organization."
The process is
unique to each client but typically includes the following steps:
issues and objectives are identified during initial meeting.
tools may be utilized to gain objective insight:
360 Degree Feedback
Personality Type Indicator
- An action
plan is jointly developed.
- Coach supports
client weekly, in person or on the phone, to:
options for meeting objectives
actionable steps toward achieving goals
- Results are
analyzed and processed on an ongoing basis.
takes place after initial three-month period.
people, at all levels, who want to enhance their performance
- Leaders who
want to define/evolve their leadership style and increase their
- Senior executives
looking for a confidential and objective resource for strategically
exploring critical tasks and management development
charting new territory: company mergers, newly promoted, new job
function, new to the company
employees with performance issues
- Sales managers
who want to become permanent coaches for their teams
- Anyone looking
to create change successfully and efficiently
In today's fast-paced
work environment, managers often lack the specialized expertise
and time necessary to provide the type of support that can make
a critical difference in an employee's development and performance.
coach can guarantee focused attention, a truly objective sounding
board, expert coaching and guidance, constructive feedback and complete
confidentiality in a non-threatening environment.